1. Who is responsible for your information
Aenea Live is the live production brand and division of Aenea Studios.
Aenea Studios s.r.o. is the principal company behind Aenea Live and the primary controller responsible for personal information collected through this website, its contact forms and general Aenea Live enquiries.
Aenea Studios Ltd. manages communication, planning, coordination and delivery for international events. It may receive and process personal information where an enquiry or project relates to an event outside the Czech Republic.
Nové sady 988/2
602 00 Brno – Staré Brno
Czech Republic Company ID: 22312480
71–75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ Company number: 13708931
Privacy contact: [email protected]
2. Roles of the two companies
Aenea Studios s.r.o. normally receives and manages general website enquiries, enquiries connected primarily with the Czech Republic and the administration of the Aenea Live brand.
Where an enquiry concerns an international event, relevant information may be shared with Aenea Studios Ltd. so that it can communicate with the client, assess the event, prepare a proposal, coordinate international logistics and deliver the project.
Where Aenea Studios Ltd. independently determines why and how personal information is processed for an international event, it acts as an independent controller for that processing.
Where Aenea Studios s.r.o. and Aenea Studios Ltd. jointly determine the purposes and means of processing for a project, they act as joint controllers for that processing.
You may contact [email protected] to exercise your rights regardless of which company is responsible for the relevant processing activity.
3. Scope of this policy
This policy applies to personal information processed through:
- The live.aeneastudios.com website.
- Project enquiry and contact forms.
- Email and related business communication.
- Proposal, quotation and pre-contractual discussions.
- Czech and international event planning.
- Confirmed production and client communication.
- Website security, server logs, analytics and consent-management records.
A separate project agreement or privacy notice may apply where a particular service, platform, client arrangement or processing activity requires additional information.
4. Information we may collect
Information you provide
- Name and organisation.
- Professional role or relationship to the project.
- Email address and phone number.
- Event type, date and location.
- Country or countries involved in the project.
- Expected audience size or project scale.
- Budget range and requested services.
- Production requirements, venue information, technical specifications and connectivity information.
- Travel, access, accreditation or logistical information relevant to the event.
- Messages, documents, media, attachments and other information you choose to provide.
Technical website information
- IP address and approximate geographic region.
- Browser, device and operating system information.
- Date and time of access.
- Requested pages and referring page.
- Server response, error and security log information.
- Cookie preferences and consent records.
- Analytics interaction data where optional analytics have been accepted.
Information received from other people
A client, project organiser, colleague, venue, rights holder, supplier or production partner may provide your professional contact information where it is reasonably necessary to assess, plan or deliver a relevant event.
If you provide information about another person, you should ensure that you are entitled to do so and that the information is relevant to the project.
5. Purposes and legal bases
Personal information is processed only where there is an appropriate purpose and legal basis.
To review your request, understand the event and prepare a response, quotation or proposal. The legal basis is taking steps at your request before entering into a contract.
To transfer and manage an enquiry through Aenea Studios Ltd. where the event is international. The legal basis may be pre-contractual steps or legitimate interests.
To administer an agreed production, communicate with relevant contacts and deliver contracted services. The legal basis is performance of a contract.
To coordinate venues, crews, suppliers, travel, accreditation, connectivity and production access. The legal basis is contract or legitimate interests.
To maintain records, manage professional relationships and establish, exercise or defend legal claims. The legal basis is legitimate interests.
To prevent abuse, investigate incidents, maintain logs and protect the website and company systems. The legal basis is legitimate interests.
To comply with accounting, taxation, regulatory and other legal requirements. The legal basis is compliance with legal obligations.
To understand website performance and visitor interaction where optional analytics have been accepted. The legal basis is consent where consent is required.
Legitimate interests may include operating a secure business website, responding to professional communication, coordinating events across borders, maintaining business records and protecting the companies against misuse or legal claims.
6. Required and optional information
You are not generally required by law to provide personal information through the website.
Certain contact, project, location and scheduling information may be necessary for us to understand an enquiry, determine which company should handle it, prepare a quotation or enter into a contract.
Without the required information, we may be unable to respond fully, assess the event or provide the requested service.
We do not request special-category personal data through the standard project enquiry form. Please do not submit health, biometric, political, religious or similarly sensitive information unless it is genuinely necessary and has been requested through an appropriate process.
7. International event handling
Information submitted to Aenea Live may initially be reviewed by Aenea Studios s.r.o. to identify the nature, location and requirements of the enquiry.
Where an event is outside the Czech Republic, relevant information may be passed to Aenea Studios Ltd. for international communication, assessment, proposal preparation, logistics and delivery.
Information may continue to be shared between the two companies where reasonably necessary to maintain brand oversight, technical planning, administration, production continuity or client communication.
Only information relevant to the project and the receiving company’s role should be shared.
8. Cookies and analytics
The website may use cookies, local storage, tracking pixels or similar storage and access technologies.
Strictly necessary technologies
Technologies required for security, network operation, accessibility, form functionality, consent storage or other essential website functions may be used where applicable law permits their use without consent.
Optional technologies
Non-essential analytics or marketing technologies, including Google Analytics where enabled as an optional service, are not activated until any consent required by applicable law has been recorded.
Continuing to browse the website without making an affirmative choice is not treated as consent to non-essential technologies.
Where a consent-management interface is available, you may use it to accept, reject or later change your optional cookie choices.
9. Sharing personal information
Aenea Studios s.r.o. and Aenea Studios Ltd. do not sell personal information.
Information may be shared only where reasonably necessary with:
- The relevant Aenea Studios company handling the enquiry or event.
- Website hosting, infrastructure and security providers.
- Email, form, file transfer, CRM, cloud storage and communication providers.
- Analytics providers where the relevant consent or other applicable legal condition has been satisfied.
- Accountants, legal advisers, insurers and other professional advisers.
- Crew members, contractors, venues, governing bodies, broadcasters and production suppliers where necessary to assess or deliver an event.
- Travel, accommodation, transport or accreditation providers where necessary for international production logistics.
- Courts, public authorities or regulators where disclosure is required by law.
- A purchaser, investor or successor in connection with a legitimate corporate transaction.
Service providers acting on behalf of either company are expected to process personal information only for authorised purposes and under appropriate confidentiality and data-protection terms.
10. International transfers
Personal information may be processed in the Czech Republic, elsewhere in the European Economic Area, in the United Kingdom or in another country used by a relevant technology, infrastructure or production provider.
Transfers between the European Economic Area and the United Kingdom may rely on an applicable adequacy decision where one is in force.
Where another international transfer requires additional safeguards, the relevant company may rely on standard contractual clauses, a United Kingdom international data transfer mechanism or another legally recognised safeguard.
11. Retention periods
Personal information is retained only for as long as reasonably necessary for the relevant purpose, legal requirement or legitimate business need.
Normally retained for up to three years after the last meaningful communication, unless earlier deletion is appropriate or a longer period is needed for a legal claim.
Retained for the duration of the project and afterwards for the period reasonably necessary for follow-up, project records, disputes and relationship management.
Retained for the statutory periods applicable to contractual, accounting, taxation and transaction records.
Travel, access and logistical information is retained only for as long as needed to plan, deliver and document the relevant event.
Normally retained for up to twelve months, unless a longer period is necessary to investigate an incident or protect legal rights.
Retained according to the configured retention period of the relevant analytics service and the visitor’s consent choices.
Retained for as long as reasonably necessary to demonstrate the visitor’s choices and respond to related complaints or legal claims.
12. Your rights
Subject to the conditions and exceptions provided by applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request restriction of processing.
- Object to processing based on legitimate interests.
- Receive certain information in a structured, commonly used and machine-readable format.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a competent supervisory authority.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Privacy requests may be sent to: [email protected]
We may request reasonable information to verify your identity before acting on a request.
13. Supervisory authorities
For processing led by Aenea Studios s.r.o., you may lodge a complaint with the Czech Office for Personal Data Protection:
Úřad pro ochranu osobních údajů
Where processing is carried out by Aenea Studios Ltd. under United Kingdom data-protection law, you may contact the UK Information Commissioner’s Office:
14. Security
Aenea Studios s.r.o. and Aenea Studios Ltd. use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss, misuse or disclosure.
No online service or email transmission can be guaranteed to be completely secure. You should avoid sending unnecessary sensitive or highly confidential information by ordinary email.
15. Automated decision-making and children
Personal information collected through this website is not used for solely automated decision-making that produces legal or similarly significant effects.
This business website is not directed toward children and is not intended to collect personal information from children through its project enquiry process.
If you believe that a child has provided personal information through the website inappropriately, please contact us.
16. Changes to this policy
This Privacy Policy may be updated when the website, company roles, processing activities, service providers or legal requirements change.
The latest version will be published on this page with an updated revision date.
17. Contact
For privacy questions, requests or concerns, contact: